About Improve Communications

When we talk to businesses we listen, offer support and help them to realise the goals they want to achieve.

This helps reduce the stress as a business owner, offers peace of mind and a professional sounding board from someone who is not as close to the business as they are to offer an independent overview.

Through identifying and putting in place key processes, support services or training we can help the business to attract new clients, increase sales and become more effective. Employees can achieve clear direction, enhance their skills to assist the business to grow and become more profitable and encourage positive interaction and inject new life.

So how do we do that?
By using the training and support services offered by Improve Communications Ltd you will be able to choose the right solution, with our help, to target the exact areas you wish to improve. Your business will start to take on a new lease of life and excitement as positive changes drive new revenue and loyalty with both customers and employees.
We have spent a lot of time to develop a process that is simple and allows, you the business owner, to make clear decisions and get the support you need to make positive changes.

As a company we specialise in; Email Marketing, Brand Visibility, Customer Retention, Customer Service, Managerial/Business Owner and Employee Support, Company Processes and making businesses HAPPY again!


Our training Courses Cover areas such as:

  • Email Marketing, including Systems to ensure you deliver professional emails to your clients that engage and drive traffic to your website
  • Social Media - We cover all levels of training and our biggest success ensures teams work together identifying and utilising each individuals passion and strengths
  • CRM - Making sure your business makes the most of your data, manage diaries, tasks and clients ensuring no sales opportunity is missed
  • Website Management - Ensuring your business is continually presented to your target audience in the best way possible and is featured n search engines
  • Business Apps - Keeping yur app current and engaging making people interact with you daily to increase sales and enquiries
  • Business Processes - bespoke courses designed specifically for your business and employees to encourage productivity and a harmonious working environment
  • Getting Ready To Tender - Going for tenders can be daunting but after our training you will be confident and hungry for the next big contract
  • Online Accounting and bookkeeping - Having good bookkeeping and robust systems for invoicing and debt collection is key to good business survival


  • Our Business Management Services cover areas such as;
  • Full professional, personable telephone reception services for all sizes of businesses
  • Bookkeeping and chartered accountancy management for sole traders, Ltd companies etc
  • Website, business app and online profile designing and management, including PR and visibility focus
  • Management of employees, HR support and business drive
  • Customer Service focus, feedback and implementation of change
  • Building and developing a robust Quality Management System ready for ISO or tendering
  • Management support


  • We would be delighted to discuss how we can support your business, so don't be a stranger just give us a call and our team will ensure we get a date in the diary to give you and your business the support you deserve.

    Sharon Comrie and Samantha Davidson

    What We Offer

    Business Hotels and Conferences

    Business Hotels and Conferences

    Fully ABTA and ATOL bonded our business accommodation team will find you the best hotel rates worldwide, conference facilities and travel. Set up business limits, travel bookers and preferred hotel lists with ease. Our team have access to worldwide rates for you that are, most times, not available on the internet. Let us look after your business travel accommodation worldwide and save you money.

    Admin Hours Pay-As-You-Go

    Admin Hours Pay-As-You-Go

    Businesses loose money every day due to sickness, holidays and additional payments such as NI and PAYE. Remove the hassle and use our team as and when you require. From just £15 per hour having the additional help without the long term commitment makes great business sense.

    Our Staff

    Sharon

    Sharon

    Director

    Sam

    Sam

    Director

    Social Media

    Social Media

    Online Social Media

    Helen

    Helen

    Operations

    Kirsty

    Kirsty

    Administration and Finance

    Andrew

    Andrew

    Online Maintenance

    Andrew & AG

    Andrew & AG

    Web and SEO Team

    Gilson Gray

    Gilson Gray

    Legal Team